SCFB Resource Center
Sharing Connections Furniture Bank > Sharing Connections Client Referral System > SCFB Resource Center
Welcome to the SCFB Online Resource Center. Please explore our collection of most commonly asked questions to make your experience as a referring agent a positive one.  

» Subcategories:

 
Using the New Referral System
What happened to the Username and Password?
What information can be provided to the client under this system?
How do I list what the client needs?
Will I be dropped if I have a high fail rate?
How do I contact someone if I'm having trouble using the system?
Will I be able to see updates online?
What if I need to submit a referral and the online system is down?
Referring a Client
What should a client bring during their trip to pickup the items?
What Are the Eligibility Requirements for Clients to Receive Furniture?
What happens after I submit a referral?
How often can clients use SCFB's services?
What Is An Access Fee?
Can I refer my client to the referral website?
What Are Acceptable Forms of ID's for Clients?
Available Furniture & Household Items
Are there limits on bed/furniture requests?
How can I check to see what furniture is available?
What If The Client Doesn't Like What Is Available?
Do You Provide New Furniture Items to the Clients?
Why can't SCFB staff/volunteers load furniture?
Do You Allow Clients to Visit Beforehand to See Furniture?
Becoming a New Referring Agent/Agency Resources
How Does My Agency Becoming a Referring Agency?
I haven't referred a client in over a year, can I still refer clients?
We're already an approved agency, How do we add agents?
What if I don't want email updates about the program?
I used to refer clients but I was dropped - How do I get approved again?
 

» Articles in this category:

 
What Every Agent Should Know About Our Referral Program Article rated 5.0/5.0
Welcome to the Sharing Connections Furniture Bank Resource Center and Referral System! We hope you enjoy the NEW ease and convenience of our improved online referral system. We are always interested i...
What You Should Tell Every Client Article rated 4.3/5.0
It's important that every client arrive prepared to help ensure the experience is a positive one. Please inform every referred client of the following: 1. All pickups are pre-scheduled through SCFB...
 

Agent Referral System V2.0 - 2010 Sharing Connections Furniture Bank