In
order for a client (family
or individual) to access Sharing
Connections’ services,
they must be referred by an
approved referral agency.
Clients must be at or below
250% of the Federal
Poverty Level
to access Sharing Connections’
services, or they must have
recently gone through a crisis,
such as an apartment fire
or domestic violence situation
(please refer to current
federal documentation to determine
poverty level status - see
above link).
Once
approved, you can place the
wish list on behalf of the
client on our agency access
program site. In an effort
to serve our clients we ask
that only major furniture
items be requested due to
need. In addition, due to
our limited supply of beds,
it is a requirement that referring
agents only place mattress
requests for clients that
are currently sleeping on
the floor. Our mattresses
are not intended to replace
existing mattresses currently
owned by clients.
To
refer a client to Sharing
Connections:
As an approved agent, complete
the online wish list on the
client’s behalf.
There is a $50 access fee
due on behalf of the client
to use our services. The access
fee was instituted to encourage
clients’ self-sufficiency
and for the client to feel
pride in their belongings.
Fee may be waived in extreme
circumstances, however, the
agency is then encouraged
to pay the fee for the client.
Client must get
agency representative and
Sharing Connections Program
Manager approval for "waived
fee" prior to visit.
When
Sharing Connections receives
the client’s wish list,
the client will be placed
on the waiting list. The wait
time is approximately 1-3
months.
GENERAL FURNITURE:
Sharing Connections will call
the client directly (unless
told otherwise by the agency)
to schedule their two week
pickup window at which time
the client will have 2 weeks
to visit our warehouse.
MATTRESS/BOX SET:
Sharing Connections will call
the client directly (unless
told otherwise by the agency)
to schedule their appointment
day for pickup. Rescheduling
pickup day must be done prior
to scheduled date - all rescheduling
requests the day of - or after
the scheduled date will be
denied.
Remember
to tell the client that:
•
Sharing Connections’
furniture pick-up hours for
clients are Monday through
Friday, 9:00am to 2:00pm.
• Clients are responsible
for bringing, borrowing, or
renting a large vehicle or
truck if their order contains
large items. Clients must
also bring people to help
them load their vehicles.
• Sharing Connections
cannot “save”
any items for a client.
• Sharing Connections
works on a first come, first
serve basis. By the time a
client picks up their items,
we may not have everything
on their wish list.
• Our furniture inventory
varies day-to-day.
• Only one (1) wish
list submission per client
per calendar year is permitted.
• When clients come
to pick up their furniture,
they can also receive clothes,
personal care items, and cleaning
supplies. Clients will also
receive a “Information
and Referral” consultation
session at which time the
$50 access fee is required.
• Additional household
items (lamps, endtables, etc.)
are available to clients in
need of such items at no cost
during their visit and do
not need to be listed on the
wish list.
• Each family or individual
is allowed to use Sharing
Connections’ services
once a year if a need is present
for furniture and once a lifetime
for mattress/box set. |
