| Does
Sharing Connections
Furniture Bank sell
the furniture and household
items? |
|
A: |
No.
We are not open to the
public. To promote a
sense of ownership and
encourage self sufficiency,
we do charge a $50 access
fee to use our services
- regardless of the
amount of items provided.
This minimal charge
helps us to continue
to provide this service.
Clients work directly
with their referring
agent in planning for
payment of this fee. |
| How
can I get furniture
and/or household items? |
| A: |
We
work on a referral basis
only. That means that
you must first go to
an approved referral
agency. Click the image
to the right to find
an approved referring
agency near you. |
| What
if I'm not working with
a social worker or agency? |
A: |
If
you qualify to use our
services, there is a
good chance you are
already working with
one of our approved
agencies - or could
benefit from such a
relationship. Your individual
circumstances will decide
what agency can be of
most help to you through
their services - and
they can also submit
your needs request to
us. |
| What
if my family is only
in need of clothing? |
A: |
While
our main services focus
of much needed furniture
- we also offer clothing
to our clients. Call
our client care line
at 630-971-0565, x222
(x230 for bilingual
services) and we will
work on scheduling a
date in which you can
select clothing for
your family. |
| What
kind of furniture do
you offer? |
A: |
Sharing
Connections provides
gently used furniture
and household items,
such as beds, tables,
lamps, and sofas. Sharing
Connections also has
items for babies, such
as cribs, strollers,
and high chairs.
NOTE:
We rely on the community
for furniture and
item donations - so
inventory levels will
effect what items
are available at the
time of pickup. Some
restrictions do apply.
|
| What
do I do once I'm referred? |
A: |
Once
we receive your needs
request from an approved
agency, we will put
you on our wait list.
The wait time for furniture
varies depending on
our donated supply.
You
will be called by
one of our volunteers
to set up a scheduled
pickup date that will
fit your schedule.
Please note that this
time frame is different
than our normal operating
hours in order to
give you enough time
to collect your needed
items. |
| My
specific question was
not covered above, who
do I talk to for the
answer? |
A: |
We
understand that this
section does not cover
all questions and/or
special circumstances
- so we want to encourage
you to contact us directly
to discuss how we may
assist you in this process,
to make it as easy and
comfortable as possible,
for you and your family.
Please call our Client
Care line at 630-971-0565,
X222 and leave a message
for one of our Client
Care volunteers. We
will return your call
as soon as possible. |
